Cash app your account is closed

Published by

Oct 21, 2021

 Cash app closed my account 

The Cash App digital payment application helps the users to make easy fund transfer or receive payments on the wallet. One can make send or receive the money within the prescribed limit. The popularity of this payment application has gone up to the next level. At present, more than 36 million users are using the Cash App as their primary application for different payments and money transfers. 


The Cash App monitors all the transactions and, if there is an illegitimate or fraudulent activity, Cash App may suspend or close the account for saving users from financial loss. However, the users can get access back to the closed Cash App account. There are certain steps, which one should follow, to reopen a closed account on the Cash App Payment platform.


How to reopen a closed cash app account?

As per the Cash App Policy, the users can get their old Account. Users need to open a new account on Cash App and then merge the same to get access to the old account. Go through the following information and activate your old Cash App account:

  • If you have lost your old Cash app account number 
  • don't worry, here's the solution.
  • First of all, Download the Cash App from the App Store or Google Play Store.
  • Run the Cash App on your phone.
  • Now, proceed to set up an account.
  • Enter your phone number and e-mail address correctly.
  • Enter the code received on e-mail/phone to verify your identity. 
  • Link the debit card which you used with your previous Cash App account. 
  • Thereafter, tap the 'Support' button and click on 'Can't Access Account'
  • You will be prompted to send an e-mail to the Support Team, do the same.
  • The Cash App team will reach out to your and may ask some queries to ascertain your identity. 
  • The Cash App support team may permit you to access your old account after the due process of verification. As a result, both your old account and a new account will be merged.


Cash app account closed violation of terms of service 

It is already mentioned above that the Cash App closed such accounts, which are found indulging in fraudulent activity, illegitimate money transfer, or receiving payments. Users must go through the prescribed Cash App policy to understand the do's and don't on Cash App.


If you accidentally violate any terms and conditions on Cash App and as a result, your account gets closed. Don't worry, you should clarify things from the Cash App Support team and get help to reactivate the account.


Final Remarks

Why is my Cash App account closed or How to make a cash App account, go through the above information to find answers to your queries. Here we can conclude that the users can access the closed account. Cash App allows its users to merge a new account with an old account. If users find any problem while setting up an account or accessing the old account, they can seek help from the Customer Support Team on Cash App. 

Articles authored by Juliana Heaven

Published: Oct 21, 2021