How to avoid the reason for a locked cash app account

Published by

Aug 13, 2021

The Cash App is a leading application used in the United States for transferring money. Users can make an instant transfer of money to anyone just through their contact number. Additionally, you can also use an email address or #cashtag to transfer funds. But using contact numbers is comparatively more convenient for most users. Apart from the seamless facility, people also face multiple issues with their cash app account. The major issue that we all faced with our account is the locked account issue. If your account has been locked and thinking about how can I recover my cash app account then you are at the correct place. In this blog, you will get all the necessary information for cash app account recovery. We will discuss the reasons for a locked cash app account.


The main reason for a locked cash app account is doing an unethical activity. Many times, we make such transactions that are restricted to the cash app. It may be knowingly or unknowingly but it will directly impact the credibility of the account. Making a prohibited transaction is completely against cash app policies. The cash app sternly looks at all these illegal activities and immediately blocks the account. If you have made such a transaction from your account then sooner or later your account will be locked.


Apart from this, the cash app will also suspend the usability of a merchant account, if they hold the funds of customers for more than 30 days.

Entering the wrong password multiple times can also be the reason for a locked cash app account. Although this was temporary and you need to verify your identity to re-access your account.


All of the above reasons are unintentional. But sometimes customers themself ask to lock their accounts to freeze further transactions. This situation arises when someone hacked their case app account. Blocking is the basic and immediate action that a user can take at that instance. Moreover, the cash app also keeps monitoring all the transactions and activities happening on the application. If they find something out of the box or against the policies then they have entire rights to lock that account.


How do I recover my cash App account?


Its been a great trouble for customers when they have to follow a lengthy process to recover a cash App account. So, here we will tell you straightforward and the official way to recover my cash App account. Generally, a cash app will block an account for a temporary period and there are multiple methods to recover it.


The common method to recover a cash app account is through verifying your identity. You can follow the below steps to recover your locked or blocked account.


  • First of all, log in to your Cash app account on the mobile application.
  • Click on the profile icon on the top right corner of the Cash app home page.
  • Scroll down on the page and click on the “support” option.
  • Mention your issue in detail in the space provided. Also, mention your contact number and cash app registered email address for better reach.
  • This will send a review request to the cash app team regarding your locked account.
  • Now the cash app executives will contact you as soon as possible to complete the verification process.
  • They will ask you or your registered details and some additional information including social security numbers.
  • Alternatively, they can also send you a verification form by email. You have to open the verification link on your device to reopen your account.
  • The whole process will take 24 to 48 hours. After completing the verification process your cash app account will be unlocked and you can make payment like before. Moreover, we also suggest you contact the support team in case you are facing issues with the mentioned steps.