Why Is My Cash App Account Closed

Article about Why Is My Cash App Account Closed

Published by

Oct 6, 2021

Do you know the best and worst parts of Cash App? The best thing about Cash App is the fact that it is a safe and secure payment app. To protect the confidentiality of users Cash App goes to the point where it does not hesitate from closing the account of suspicious users. And the worst part of the Cash App is the fact that it sometimes closes the accounts of innocent users in a bid to keep the fraudster away from the platform. That's why many Cash App users could be seen asking so many questions such as why did Cash App close my account with money in itHow to get back access to my closed Cash App account?


Well, if your account has been closed on Cash App for no reason then I have good news for you. And the good news is that your account might unlock automatically if you have not violated any terms of service. But, what if your account does not get unlocked automatically? Most importantly, what if your account gets blocked in the future again? To ensure a hassle-free experience on Cash App it is important to learn and avoid things that are not allowed. So, why don't you contact us and learn all those do's and don'ts on Cash App? Else, read this post and clear your doubts.


How to check if Cash App closed your account?


Let's not forget that there are many types of such errors on Cash App when they occur and it looks like that account is closed. Cash App unable to log in on this device and Cash App can't verify your identity are two such errors that falsely convince users to think that their Cash App account has closed. But, the reality is quite different. These errors have nothing to do with a ban on your account. 


So, the million-dollar question is- how to check if your Cash App account is closed? The answer is simple. Just check out your email or SMS inbox as you must have received a message explaining why Cash App has banned your account. If you have not received any mail or message then feel free to ask for a reason from Cash App customer service.

My Cash App account is closed- how do I get it back without a number

The process to recover a closed Cash App account depends upon the factors that led your account to unexpected closure. So, the idea here is to first find out the reasons responsible for making you appear as a suspicious user on Cash App and fix them. If you are trying to log in to your account on someone else's phone and don't have access to your registered phone number then it means, though unwantedly, you are presenting yourself as a suspicious user on Cash App. But, worry not as you can follow the below-mentioned steps and get access to your closed Cash App account

 

  • Open Cash App mobile application on your phone.
  • Tap the login tab.
  • As your Cash App phone number is not accessible so enter your Cash App email id.
  • Further Cash App will send you a verification code on your given email id.
  • Now enter the code in the given field and then tap verify me.
  • Cash App will direct you to the home screen upon successful login.


Why Cash App closed my account and took my money?


Nothing could be more disgusting than encountering the fact that the Cash App has closed your account with money in it. According to the experts, such a problem mostly happens with those people who borrowed money from Cash App and then failed to pay it back. The same thing happens with bank accounts as well. In such a case, until and unless you clear your dues you can't get access to your account. On Cash App to clear your dues all you need is just to add money to your Cash App from a debit card and pay the dues. If you have not borrowed money from Cash App but still your account is closed then keep in mind the below-mentioned points for a seamless payment experience on Cash App.


Points to remember


  • All mobile applications are subject to updates and changes including the Cash App. So, make sure you are using an updated version of the Cash App mobile application.
  • Being anonymous on the internet is important but be careful with VPN. Many scammers and fraudsters also prefer to be anonymous and to do so they use VPN. Cash App suspects those users who use VPN. So, disable VPN before accessing your Cash App account.
  • Avoid sending too many money requests to unknown people. Note that sending requests on Cash App does not mean that you will be surely paid by other users. They might complain against you and the Cash App might ban your account.
  • One can easily forget to log out after completing the work. It happens with Cash App users as well. But, on Cash App, the problem is that too many multiple logins are not allowed. So, before login into any next device, it is recommendable to log out first from all previous devices where you have logged in.  
  • If you are sure that you have not violated any terms of service then just feel relaxed as chances are high that your account has been temporarily closed on Cash App. Just do as mentioned below to reopen your closed account without a number. 


Cash App closed my account due to a violation


Let's not forget that scams and various cyber-attacks are on the rise like never before. That's why it has become very important to apply, maintain, and follow the rules for safe payments experience. And the Cash App is no different when it comes to providing safe payments experience. Be informed that Cash App does not compromise with its terms and conditions. Violation of terms of services on Cash App might result in getting your account permanently banned. Let's have a quick look at some of the most important terms of service of Cash App:


  • Anyone who is under 18 can't use the Cash App. And if any minor even manages to create an account then his account can be closed soon. 
  • It is important to be a citizen of the US to use a Cash App. You should not download and set up an account on Cash App if you are not a US citizen. Otherwise, your account might be closed due to a violation.
  • Many people make the mistake of creating a Cash App account with fake details. And in the end, regret it seriously when they find that Cash App closed their account with money in it. So, be a smart person and don’t make such a mistake. 

Articles authored by  Jack Peter