Newgen Insurance Connect 2024 – Redefining Insurance with AI and Automation Johannesburg, South Africa — November 22, 2024
The Maslow Hotel Sandton, Grayston Drive, Gauteng, Sandton, South Africa
The Newgen Insurance Connect,
hosted by The International Center for
Strategic Alliances (ICSA) in collaboration with Newgen Software, successfully brought
together South Africa’s leading insurance professionals at The Maslow Hotel
Sandton on November 21, 2024.
This exclusive summit was a landmark event focused on exploring the
transformative power of AI and automation in reshaping customer-centric
insurance.
The event opened with a warm welcome
address by Mohammed Thoufiq, VP of Strategic Partnerships at ICSA,
setting the stage for insightful discussions. The day featured an impactful
keynote session by Sunil Nagar, CIO & Head of Operations (Insurance
& Asset Management) at Standard Bank South Africa/Liberty Group South
Africa, titled "Revolutionizing Insurance with AI and Automation",
which delved into innovative claims management, intelligent underwriting
solutions, and proactive customer servicing with AI-led platforms.
Attendees also gained valuable
insights during the keynote presentation by Ritesh Varma, Head of
Consulting and Business Solutions Group at Newgen Software, on "Personalizing
the Insurance Experience: How AI is Shaping Customer-Centric Journeys".
The highlight of the event was the
engaging panel discussion, "Transforming Customer Journeys for Enhanced
Customer Experience, Operational Excellence, and Business Intelligence",
moderated by Tshediso Khuzwayo, Head of Service Operations at Old Mutual
South Africa. Esteemed panelists included:
- Sunil Nagar,
Standard Bank South Africa/Liberty Group South Africa
- Vaughan Petersen,
Commercial Director, MoData
- Theo Groenwald,
Head of Data Management, Discovery Limited
- Ritesh Varma,
Newgen Software
This session explored how technology
and data analytics are revolutionizing customer journeys, driving operational
excellence, and enabling business intelligence in the insurance sector.
The summit concluded with a gala
dinner and cocktail evening, providing a relaxed and vibrant atmosphere for
attendees to foster connections, exchange ideas, and reflect on the day’s key
takeaways.
The Newgen Insurance Connect
reaffirmed its position as a vital platform for fostering collaboration and
sharing innovative solutions to address the pressing challenges of the
insurance industry.
About
Newgen:
About The International Center For
Strategic Alliances:
The International
Center for Strategic Alliances (ICSA) brings together industry experts
and innovators to organize high-impact conferences, summits, webinars, and
roundtables. We help businesses connect with key decision-makers, integrate
innovative solutions, and transform through strategic partnerships. Our events
act as a gateway to your target market, driving growth and fostering global
collaboration
For more details on upcoming events
or to access key insights shared during the summit, please contact us at info@intercsa.com.
Contact:
Mohammed Thoufiq
VP Strategic Partnerships
The International Center for Strategic Alliances
Email: info@intercsa.com
Phone: +44 20 38 08 8625
Details
Costs: n/a
Event type: Conferences and congresses
Registration information: n/a
Event website: https://intercsa.events/newgen/
Posted by: Madiha Al Urooj
Organizer
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