Nonprofits store invaluable financial and personal data of
their donors and clients, increasing their vulnerability to hackers and other
ill-intended persons. Data safety and security are crucial to prevent breaches,
which can result in reduced donations, reputation damage, and legal
implications. While security technology can be overwhelming for nonprofits,
enacting simple policies can protect sensitive data and reduce risk. Below are
seven tips for boosting your nonprofit’s database security.
Nonprofits have numerous employees working outside the
office. For instance, caseworkers spend a significant part of their time in the
field attending meetings and visiting clients. To perform their duties, they
must access crucial data through their mobile phones or tablets. As a result,
nonprofits must devise a way to secure mobile devices and protect sensitive
data from theft and unauthorized access.
An excellent way to protect mobile devices is to use
passwords, biometrics, encryption, install antivirus and update software.
Cloud-based mobility management software like Meraki Systems Manager can also help nonprofits control mobile and desktop
devices accessing crucial organization data.
Training all contributors is among the most basic but
essential ways to secure a nonprofit’s database. A contributor is anyone who
accesses or edits data, from the system manager all the way to caseworkers and
volunteers. These contributors should be trained on best practices for securing
data, possible risks, and how to prevent them. Most nonprofits are vulnerable
to data theft, ransomware, and forced downtime.
Training ascertains that all staff use and navigate the
database safely. Also, it promotes data quality by stating the persons
responsible for entering and modifying data in the database. This reduces
costly data entry errors and data duplication. During training, staff and
volunteers learn the rules and procedures for using the database.
Many nonprofits allow all users to access their entire
database, from donors to clients and organizational operations. Although such
an approach is convenient for all users, it can be problematic and jeopardize
sensitive data.
It is best practice to use the least privilege access
principle whereby users obtain the minimal data necessary to perform their
tasks. Users only access the information they need to do their duties and don’t
get unnecessary data, lowering the risk of unauthorized access. When one user
compromises their account, only a small portion of your database will be
exposed, not the entire system.
Research shows that 80% of cyber breaches emanate from weak or stolen passwords. Nonprofits can employ multi-factor authentication (MFA) to protect passwords.
In the same vein, integrating a robust email verifier into your nonprofit’s communication protocols can significantly enhance security by ensuring that all contact data remains accurate and protected from misuse.
MFA offers an added security layer for users and
their data while lessening the risk of data breaches and account takeovers.
MFA typically requires employees to undergo a two-step
verification process before accessing a system or data. Apart from the standard
username and password, an employee must offer additional information to gain
access to a system. This can be a specific ID card number or a one-time code
sent to their phone or email. MFA appeals to nonprofits because it is easy to
use, customizable to an organization’s needs, and cost-effective.
A clean database protects valuable information and makes
it easy to retrieve and store data. Here are several ways to maintain a clean
database for your nonprofit. First, remove inactive accounts by deactivating
users who last used their accounts a while ago. They can be accounts for
temporary employees, former staff, or volunteers. Such accounts offer a highway
for hackers to access your database.
Second, avoid shared accounts –opt for dedicated accounts.
Although shared accounts are easy to use and cost-effective, they can mess up
your database. They can lead to inaccurate or lost data since activity is not
traceable to a single user. Third, update your contact information to get rid
of invalid addresses, deceased contacts, and duplicate data. Besides cleaning
up the database, this measure offers useful insights into the number of people
receiving email campaigns.
Numerous scenarios may result in data failure, including
software failure, data corruption, malicious attack, or accidental data
deletion. Backup is handy in these cases, ensuring you have a copy of crucial
data. In fact, backing up data is a proactive approach to data security. Your
nonprofit should have a data backup plan, stipulating the type of data to back
up and frequency –daily, weekly, or monthly.
Keeping your nonprofit’s database security is a journey,
not a destination. Here are more tips for achieving this.
●
Use
complex and dedicated passwords
●
Install
and update antivirus software
●
Lock
your computer when not in use
●
Comply
with the organizational privacy policy
●
Get
permission to install software on your desktop
●
Promptly
report security incidents that compromise organizational data, such as loss and
theft
●
Dispose
of used computers and IT equipment properly –get rid of all data before
disposal
Security technology from antivirus software to
multi-factor authentication and data backups can confuse nonprofits, especially
small ones with limited security expertise. Luckily, maintaining a high
database security level does not require vast knowledge and resources. The
simple but effective tips above can make your organization’s database more secure,
making investors and recipients happy.