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Reuters Events: Customer Service

Reuters Events: Customer Service  organized by Reuters Events

New York Marriott at the Brooklyn Bridge, Adams Street, Brooklyn, NY

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Unified Strategy. Efficient Service. Effortless Experiences. Does your organization have the tools to truly delight your customers?

Amidst a landscape of mercurial technological trends and economic turbulence, service & experience leaders must remain focussed on the fundamentals of success; understanding customer needs, exceeding customer expectations, and doubling down on customer centricity. Only you can lead your organization to experience excellence through execution. 

Reuters Events: Customer Service & Experience East 2023 brings together 300+ CCOs and senior leaders from the world’s most influential brands to shape service & experience as disciplines across industry lines. Arm yourself with the insights, metrics & strategies you need to rally your organization around CX and deliver a unified, frictionless experience. 

The event is the ultimate platform for senior execs, innovative leaders and industry-shaping professionals to share their expertise, best practices, and success stories. Engage in dynamic discussions, participate in interactive workshops, and network with like-minded professionals who are passionate about enhancing customer experiences.

You will have the opportunity to learn from 50+ world class speakers as they explore the roadblocks and silos preventing a seamless customer experience in your organization. Through real-world case studies and networking with industry experts, you will gain the actionable strategies, tools, and insights to effectively demonstrate ROI, implement data-driven insights, and drive service efficiency throughout your organization.                                                                                                                         

Companies taking the stage in New York so far: Verizon, Hilton, Aflac, Wells Fargo, Citizens Bank and many more.

Together let’s build better experiences for your customers. Find out more here:


Costs: 2,199

Event type: Conferences and congresses

Registration information: Register via website:

Event website:

Posted by: Kamilla Rakhmat


Investment service provider

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