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Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry. Insurance Nexus is part of FC Business Intelligence Ltd. FC Business Intelligence Ltd is a registered company in England and Wales. Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK

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The virtual event of the year is here! Auto Insurance USA set to define the future of auto insurance

Article about The virtual event of the year is here! Auto Insurance USA set to define the future of auto insurance

There is no avoiding the impact of Covid-19 and the unprecedented disruption it has caused; the way we live our lives and how we conduct our business. But it will take more than a pandemic for the insurance industry to falter. We know just how tenacious, innovative, and committed the auto insurance community is.

This being said, we must act now to serve modern customer requirements as part of an increasingly complex socio-economic landscape. Long-term development strategies will be fast-tracked into today’s action plans, not as a matter of choice, but as a matter of urgency. And auto carriers must step up and bring solutions forward to their customers who themselves are finding a ‘new normal.’

Auto Insurance USA Virtual Summit (28th & 29th July, 2020) will ensure that you remain one step ahead as we enter a new era of insurance. Sign up to access both days of innovative, interactive and ground-breaking sessions. It’s 100% free of charge: https://bit.ly/3gijLhW

Here are 5 reasons why the Auto Insurance USA Virtual Summit is THE meeting place for the entire auto ecosystem:

  1. Refine your 2020 strategy and bulletproof 2021 with expert speaker keynotes sharing insights on the insurance market, the impact of Covid-19 and the future of customer demand and expectation

  2. Take away valuable lessons from the live panel and Q&A sessions on the hottest auto insurance topics impacting your job today

  3. Discover how the industry leaders are still thriving with confirmed case studies from leading insurance carriers and OEMs such as Nationwide, Liberty Mutual, Allstate, GM, Ford and more

  4. Don’t miss a trick with our On-Demand content– your registration gives you access to all the sessions on-demand and allows you to connect with leading insurance solution providers in the digital exhibition

  5. Stay safe at home and access essential business insights free of charge to view at your leisure and to help you plan for the future

Sign up to access both days of innovative, interactive, and ground-breaking sessions. And it is 100% free of charge: https://bit.ly/3gijLhW

Graham Proud
Global Head of Connected Insurance Research
Reuters Events
Tel: +44 (0)20 7375 7221
graham.proud@insurancenexus.com


Auto Insurance USA Virtual Summit

Auto Insurance USA Virtual Summit organized by Insurance Nexus by Reuters Events

Organizer
Insurance Nexus by Reuters Events
Date
Jul 28 - 29, 2020
Location
Online
Description
Secure your future today: Develop Carrier-OEM-supp... Read more

Webinar: Flexibility, Empathy and Personalization: Meet the Demands of Today’s Customer

Webinar: Flexibility, Empathy and Personalization: Meet the Demands of Today’s Customer organized by Insurance Nexus by Reuters Events

Organizer
Insurance Nexus by Reuters Events
Date
Jun 30, 2020
Description
As we move through the 2020, customer expectations... Read more

Flexibility, Empathy and Personalization: Meet the Demands of Today’s Customer

Article about Flexibility, Empathy and Personalization: Meet the Demands of Today’s Customer

As we move through the 2020, customer expectations are evolving with rapid speed. With an influx of technologies and strategies that promise increased engagement and profits, the problem lies in knowing what truly works. How do we move past this?

The solution lies in having the right strategy.

Get exclusive insights on the live webinar on June 30th at 10:00 am ET.

Join Brooks Tingle, President and CEO,John Hancock Insurance, Christian Mitchell, EVP and Chief Customer Officer, Northwestern Mutual and Mary Bahna-Nolan, SVP, Head of Product Innovation and Strategy, Pacific Life and Mark Crow, Insurance Industry Executive,Microsoft as they explore the strategies that they are successfully deploying to step up customer engagement and satisfaction.

As part of this live webinar, sponsored by Microsoft, our panellists will discuss how to:

  • Communicate a true understanding of today’s consumer: predict their needs before they arise, and act with speed in creating new personalized products that will put you ahead of the game
  • Engage with the technologies to achieve customer centricity: utilize technology to upgrade the customer experience and the metrics with which to prove their success
  • Enjoy unmatched customer loyalty: Step up your communication using new and innovative customer engagement channels to open a continual dialogue of support for your consumers

Sign up to this exclusive webinar ‘Meet the Demands of Today’s Customer’ on June 30th at 10:00 am EST.

This webinar is being run in conjunction with  Connected Insurance USA 2020, taking place November 17th–18th, at Marriot Marquis, Chicago. Welcoming over 1000 senior insurance executives, Connected Insurance USA is the Reuters Events’ flagship insurance conference world’s largest gathering for claims executives striving for efficient, customer-centric claims processing. More information can be found on the website at https://events.insurancenexus.com/connectedusa/


The Future of Insurance USA

The Future of Insurance USA organized by Insurance Nexus by Reuters Events

Organizer
Insurance Nexus by Reuters Events
Date
Nov 16 - 18, 2020
Location
Online
Description
The Future of Insurance (Nov 16-18, Online) is whe... Read more

Whitepaper: The Answer is Multiple Choice

A truly innovative claims process puts customers first.

Technology is an important enabler for innovative claims but understanding how, when, why and where the customer wants human interaction and having the skills to deliver it is often the critical last mile.

Insurance Nexus, part of Reuters Events asked three industry leaders to reveal their unique take on insurance claims innovation. To download the free whitepaper, with contributions from Economical, Wawanesa and Aviva, click here: https://bit.ly/3cfwLCQ

What does innovation mean for you? Is it about incremental improvements in current technologies or process? Perhaps innovation should be more radical, the only true innovation being the wholesale disruption of a service or sector?

Certainly, there’s no lack of examples of either of these in the insurance sector. On the one hand, improvements in data management, technology integrations and a mobile-first approach has made all sorts of activities from generating quotes to claims reimbursement faster and more hassle-free than ever.

On the other, new services are springing up to tackle previously unmet customer needs, services that look unlike any model the insurance sector has seen before. Services such as Lemonade, which boasts the industry’s fastest end-to-end claims process. Settlements in a matter of not weeks or days, not even hours, but seconds. Or Metromile, which allows microinsurance at scale, allowing customers to insure only their small part in the growing sharing economy.

But experts have more recently suggested that the true innovation isn’t in the apps or platforms themselves, but in the way carriers choose to deploy them. And choice is the operative word. Technology shouldn’t be helping carriers dictate new ways of claims management. Instead, it should be opening up a whole landscape of choice around where, when and how customers want to manage their claim, in some cases subverting even the most current thinking around what it means to be a modern, tech-driven insurer.

To download the free whitepaper, with contributions from Economical, Wawanesa and Aviva, click here: https://bit.ly/3cfwLCQ

Do not hesitate to get in touch to further the conversation.

Graham Proud
Global Head of Connected Insurance Research, Insurance Nexus
Reuters Events
Tel: +44 (0)20 7375 7221
graham.proud@insurancenexus.com


The Connected Approach: Delivering Better Customer Service At Scale

For 77% of insurance providers, better, faster, more intuitive service and better customer retention is the stated goal. These companies have their focus where it should be because the research shows clearly that it is the quality of the customer experience that drives growth, grows profits, and cultivates loyalty.

These companies are responding to our ground-breaking report; The Connected Insurance Report for insights and strategies from leading carriers. Here, top insurance providers are learning how to speed up improvements in customer engagement with the most effective strategies available.

The Connected Approach pairs customer-facing technologies with advanced information technology to make existing insurance companies more attentive to the customer’s thoughts and needs, more responsive, and vastly more intuitive.

We listened to over 1,200 industry executives, gathering thought leadership from industry leaders like AXA, American Modern, Manulife, and more.

Here’s a brief sample of what they told us:

  • Providers must understand and interpret changing customer expectations: As competition from challenger brands and other sectors intensifies, providers must leverage the tools to satisfy and exceed rising customer expectations
  • Providers need to leverage non-traditional modes of communication such as SMS, chatbots and mobile apps as more than just a means of improving customer communication, but also as powerful new sources of market intelligence
  • Providers must develop and maintain the human touch: Maximize the expertise of your team with the optimized tools and the available case studies which demonstrate their success

The connected approach is about filling in the gaps in customer service with intelligent tools that deliver real answers and to engage real professionals at the right time - when the customer needs it most.

At a time when customers expect convenience, and fierce competition from all angles is on the rise, it is no longer enough to rely on loyalty or brand recognition. Does your digital innovation strategy take customer experience to the next level?

The world’s most competitive insurers are working with Insurance Nexus right now to build out these systems and develop these capabilities, while the rest are putting their customers on hold.

To learn more about how the connected approach is driving innovation and boosting customer experience, see our detailed report on The Connected Approach by Insurance Nexus, here.

 

This report is being run in association with the upcoming Connected Insurance USA 2020 Summit, an event by Insurance Nexus, a Reuters Events Company. Expecting more than 700 attendees from across the North American insurance ecosystem, Connected Insurance USA is the premier gathering for insurance leaders Providing you with strategies to transform each core pillar of Product Development, Innovative Tech and  Customer Engagement to deliver what the connected customer is demanding: personalized products, real-time engagement and seamless service. For more information, please visit the website or get in touch with a member of the Insurance Nexus team.

 

Contact:

Ira Sopic
Global Project Director
Insurance Nexus
T: + 44 (0) 207 422 4363
E: ira.sopic@insurancenexus.com

###

 

About Insurance Nexus

Situated between London's Silicon Roundabout and the City, Insurance Nexus is at the innovative heart of an industry undergoing significant disruption and innovation. Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, the team provides the industry with a platform to network, discuss, learn and shape the future of the insurance industry.


Connected Insurance Canada

Connected Insurance Canada organized by Insurance Nexus by Reuters Events

Organizer
Insurance Nexus by Reuters Events
Date
Sep 09 - 10, 2020
Location
Toronto Marriott Downtown Eaton Centre Hotel, Bay Street, Toronto, ON, Canada
Description
As our lives become hyper-connected and customer e... Read more

Nationwide, Philadelphia and Azuga on delivering value-add fleet insurance

Article about Nationwide, Philadelphia and Azuga on delivering value-add fleet insurance

In cannot be denied that carriers providing fleet insurance face a multitude of challenges that simply must be addressed now to ensure survival as profitable outfits.

With the assistance of increasingly granular and capable technology, there is no excuse for not providing intuitive, well-reported and workable solutions on top of any mandatory operational practices that carriers are committed to.

Reuters Events decided to delve deeper into how carriers are reacting to these challenges in co-operation with the technological community by discovering how coaching and on-going management (as part of an accurate reporting mechanism) ensures industry trust and standing and how the ultimate goal is actually being realized; that is allowing value-add features that benefit carrier and client alike.

To get the answers we are asking those leading the charge as part of a webinar debate on the 28th February: Register for the free webinar ‘Delivering Value-Add Fleet Insurance That Maximizes Safety’ (February 28th, 11.00 Central US time). Hear from...

  • Pete Frey, Commercial Telematics & Connected Business Director, Nationwide
  • Mark McGhiey, Associate Vice President, Nationwide
  • Cletus Nunes, Commercial Insurance Director, Azuga
  • Andrew Shockey, Assistant Vice President, Philadelphia Insurance
  • Moderated by Christopher Frankland, Founder, InsurTech360

Topics being discussed include improving driver safety with automated driver coaching based on their actual driving behaviours and monitoring compliance of coaching, limiting claims of negligence with minimal input. The real crux of the problem is how can carriers maximize ROI on any given commercial telematics program- laser precise reporting is one solution. And also, and equally as important; how can carriers balance costs with results. The complexity arrives when layering new methodology on top of existing operational systems.

Join the debate on Friday 28th, and discover how your commercial strategy can reach the next level, whilst keeping safety at a premium as always.

Register for the free webinar ‘Delivering Value-Add Fleet Insurance That Maximizes Safety’ (February 28th, 11.00 Central US time).

Graham Proud
Head of Connected Auto Insurance Research, Insurance Nexus
Reuters Events
Tel: +44 (0)20 7375 7221
graham.proud@insurancenexus.com


Expert Industry Advisory Board Announced for Auto Insurance USA Conference Chicago, April 16-17, 2020

Article about Expert Industry Advisory Board Announced for Auto Insurance USA Conference Chicago, April 16-17, 2020

Insurance Nexus by Reuters Events is proud to announce the appointment of an expert industry advisory board which will assist us in advising, shaping and contributing to the agenda and program for the inaugural Auto Insurance USA 2020 conference in Chicago, April 16-17, 2020.

The board members are all highly accomplished and well-known leaders, collectively representing a significant portion of the traditional auto insurance supply chain. “The emergence of and complexities presented by mobile and other technologies as well as connected vehicles has made proactive collaboration between all supply chain segments mandatory” according to event chairman, Stephen Applebaum. “The Auto Insurance USA event is focused on the future of auto insurance and with the active participation of the entire industry, including the OEMs, will truly represent a unique and unprecedented opportunity for all participants to explore greater collaboration in the interests of their ultimate common customer” adds Graham Proud, Head of Connected Auto Research at Reuters Events.

We proudly announce our Auto Insurance USA Advisory Board: 

  • Stephen Applebaum, Managing Partner, Insurance Solutions Group, (Chairman)
  • Graham Proud, Head of Connected Auto Research, Insurance Nexus by Reuters Events
  • Pete Frey, Commercial Telematics Director, Nationwide
  • Sanjeev Mirle, Managing Director, Automotive & Mobility Strategic Partnerships, Liberty Mutual Insurance
  • Terry Fortner, Vice President Insurance Sales and Marketing, LKQ Corporation
  • Dave Smith, Senior Vice President, Supply Chain/Strategy/Procurement, Caliber Collision
  • James Spears, Founder, Spears Consulting Group, LLC
  • Mary Mahoney, Vice President of Global Insurance Replacement Division, Enterprise Holdings Inc.
  • Scott Trost, Vice President, Account Management, CCC Information Services

250+ industry executives will be joining Auto Insurance USA (April 16-17, Chicago) from Personal and Commercial Lines, product, claims and innovation. Uniquely, this event will be focused at the intersection of the new auto ecosystem and will welcome OEMs and leading supply chain experts to the conversation. The top 30 carriers and the most impactful OEMs are already involved. Don’t miss this opportunity to cement your future, going beyond the insurance policy to ensure your customers’ safety and lifelong loyalty.

For more information of Auto Insurance USA; the speaker line up and agenda, please download the brochure or contact the event director, Graham Proud at graham.proud@insurancenexus.com


Insurance Nexus by Reuters Events Releases the Connected Auto Insurance 2020 Report

Article about Insurance Nexus by Reuters Events Releases the Connected Auto Insurance 2020 Report

The automotive sector is on the cusp of a huge wave of change, rivalled only by historic moments such as Ford Model Ts rolling off the construction line or the deep-seated impact of the 1973 oil crisis. This time, however, it is not just one technological frontier disrupting the sector, but multiple innovations that are already making their mark.

Insurance Nexus by Reuters Events have produced the Connected Auto Insurance 2020 report to make sure Auto insurance businesses; personal or commercial, can deliver on customer expectations and maximize the opportunities that available technologies like telematics, IoT, AI and analytics offer.

As well as gaining insight from over 1200 North American insurance executives, get the detail on what this means for an insurance organization from industry experts, including:

  • Shannon Lewandowski, Innovation and Digital Team – IoT, American Modern
  • Lorenzo Morganti, Big Data/AI Senior Project Lead, AXA
  • Glen Clarke, Head of Transformational Propositions, Allianz
  • Eugene Y. Wen, Vice President, Group Advanced Analytics, Manulife
  • Amrish Singh, Vice President of Product, Enterprise, Metromile
  • Allison Whittington, Head of Housing, Zurich Municipal

And many more…

Download the report now

By downloading the report readers can discover the vital strategic steps you must take in 2020 in order to keep pace with an ever-evolving Auto insurance ecosystem; validated by industry statistics based on 1200 insurance carrier executives and technology leaders.

Justify next steps for investment with 7 easy-to-decipher infographics that clearly demonstrate technology trends, carrier ambitions, investment strategies and partnerships and learn from your peers through 3 in-depth case studies focussing on ‘Open APIs Open Up Business Opportunities,’ ‘Tracking Through Tags, Pulses and Apps,’ & ‘Enabling Mobility-Based Insurance.’

You can also access exclusive viewpoints including James Spears’ take on ‘OEMs Muscling In: The Battle for FNOL’ so that your next step towards OEM collaboration is informed and profitable.

Understand the ‘state of the industry’ and where it’s heading through a wealth of articles, commentary, and debate on the impact of OEMs and how carriers will respond, new models of car ownership, autonomous vehicles and commercial fleet developments so that you remain on the cutting edge.  

Have any comments? Get in touch and learn about the Auto Insurance USA conference, April 16-17, Chicago. Website viewable here: https://events.insurancenexus.com/auto/


Connected Claims USA 2020

Connected Claims USA 2020 organized by Insurance Nexus by Reuters Events

Organizer
Insurance Nexus by Reuters Events
Date
Jun 24 - 25, 2020
Location
McCormick Place, South King Drive, Chicago, IL, USA
Description
In an age of rapidly rising customer expectations ... Read more

Reuters Events announces exclusive webinar on Auto insurance product development

Article about Reuters Events announces exclusive webinar on Auto insurance product development

Reuters event is hosting a free to attend webinar on how to Enrich Auto Product Development Innovation With Fresh New Data (December 20th, 10.00 Central US time). Register here

New and available data for Auto carriers is transforming the very definition of insurance. Product development that utilizes this data has never been more important and striking the balance between value for customers and carriers will be paramount if carriers wish to survive this period of change.

“There has never been a more urgent period for Auto carriers to align their innovation with the expectations of their customers. Rich data and the increasing inclusion of OEMs at the table means change simply has to occur in preparation for vastly different business models in the future.” Graham Proud, Head of Auto Insurance, Reuters Events

Join Reuters Events as they talk to Aleem Lakhani, Executive Vice President, AmTrust North America, Harry Storck, Director, Risk Controls,Protective Insurance and Christopher Frankland, Founder,InsurTech360 about the tools and strategies you need to develop products to meet the future needs of your customer and thrive in the future of insurance where OEMs are having increasing influence with each passing month.

Register for this free webinar for strategies to achieve rapid and customer-driven product development to meet customer expectations, including:

  • Defining new Auto insurance products, that deliver increased customer engagement, allow behaviour modification and increased data collection to reduced risk
  • Improving customer adoption for Auto productsthrough providing enough incentive to achieve scale, including providing real-time information, lifestyle discounting, device uptake, emergency support and additional services
  • In a sea of connected technologies, high customer expectations & increasing competition where should you focus to create world beating products? Exploring how insurance could change in the future, such as autonomous vehicles, reduced car ownership and new mobility models

Registrants will also receive the webinar recordings after the live event. The topic will be explored in further detail as part of Reuters Events’ Auto Insurance USA (16-17 April 2020). For more details please visit the website

Auto Insurance USA (16th & 17th April 2020) is a two day conference in Chicago designed for North American insurance carriers, OEMs and leading vendors and solution providers in the Auto insurance space. The event is curated by Insurance Nexus (a division of Reuters News Agency); a UK based media company that serves multiple industries providing research, content and focused summits globally.


Reuters Events claims pole position with new Auto Insurance event

Article about Reuters Events claims pole position with new Auto Insurance event

What a time to work in Auto insurance! The stakes have never been higher, have they? To secure market reputation and deliver personalized product and seamless claims, carriers are tearing up the rule book and it’s exciting to see first-hand.

Why? Undoubtedly OEMs have changed the game. By providing high volume, quality data, and therefore insight on customers and their driving behaviours, customers’ expectations on what ‘insurance’ should look like have changed forever. Not to be outdone, carriers and the power of technologies like mobile, automation, AI, telematics are opening up even more opportunity to give the customers what they expect, and at an efficiency level that is seemingly unprecedented.  

Ultimately, data mastery will determine market share and foster strong business models to boost operational efficiency and satisfy customer demand for service excellence.

New opportunities are emerging to personalize customer choice, modify behavior and deliver a faster, more accurate claim service. But the journey through capturing and operationalizing data, integrating technologies, forging new partnerships and meeting escalating customer expectations will be challenging.

Which is why Auto Insurance USA is bringing together 250+ senior executives, business leaders from across four key functions- personal and commercial lines strategists, product, claims and innovation; to enable all participants to shift gears from insurance to protection and become digital, customer-centric businesses.

With focussed tracks for product and claims teams, over 20 carrier case studies and networking opportunities including a drinks reception, lunches and 1:1 meetings via our event app, Auto executives explore how innovation and technology are converging so that more efficient and customer-centric processes are actually reached.

Auto Insurance USA is North America’s most dedicated, senior event for the entire Auto line, and the breeding ground that allows innovation plans to become reality. Bring your teams and make your 2020 and beyond extraordinary.

Graham Proud
Insurance Nexus by Reuters Events
Tel: +44 (0)20 7375 7221
graham.proud@insurancenexus.com


Insurance AI and Innovative Tech USA

Insurance AI and Innovative Tech USA organized by Insurance Nexus by Reuters Events

Organizer
Insurance Nexus by Reuters Events
Date
May 12 - 13, 2020
Location
Radisson Blu Aqua Hotel, Chicago, North Columbus Drive, Chicago, IL, USA
Description
As our lives become hyper-connected and customer e... Read more

Webinar: Allstate, Nationwide and Liberty Mutual on Carrier-OEM Collaboration

Article about Webinar: Allstate, Nationwide and Liberty Mutual on Carrier-OEM Collaboration

The wheels are now in motion and it’s sure to be an interesting journey. OEMs, insurers and new market entrants are all jockeying for position. The question is how do industry players identify a roadmap through new and different business models, data exchanges and partnership structures, that lead to workable, exciting new ecosystems; one able to deliver on customers’ high and still rising needs and expectations.

Sanjeev Mirle, Managing Director, Automotive & Mobility Strategic Partnerships,Liberty Mutual Insurance, a contributor to the upcoming Insurance Nexus by Reuters Events webinar on “Auto Insurers, OEMs and Supply Chains: Collaborating for the New Consumer” had this to say on the topic:

“Insurance can be a natural extension of many OEMs’ brand promise of safety, convenience, and peace of mind.  The growth of advanced safety systems, connected vehicle data and analytics, and online shopping for both vehicles and insurance is prompting collaboration across the auto and insurance industries to create new business models and differentiated value for their shared customers.”

Be sure to join the free webinar now “Auto Insurers, OEMs and Supply Chains: Collaborating for the New Consumer” (December 6nd, 10.00 Central US time).

Simply register for free here.

The free to listen to session which will also canvass opinions from: Stephen Applebaum, Managing Partner,Insurance Solutions Group (Moderator), Pete Frey, Commercial Telematics & Connected Business Director,Nationwide and Clint Marlow, Director,Allstate.

Key lines of questioning and debate will include the challenge of leveraging real core competencies to successfully navigate disruption and connectivity and Inter-and-cross industry partnerships; their selection, design and execution being the key differentiators. Data privacy and security are also critical; and understanding the design for these new “rules of the road.”

The session moderator, Stephen Applebaum feels this topic is a critical area for modern carriers to consider: “‘Gradually, then suddenly’ best explains how the demand for totally new and very different relationships have emerged between auto insurers, OEMs, collision repairers and the broad transportation industry supply chain – all focused on the new consumer and the data-rich connected vehicle ecosystem. The question is no longer if, but how?“

What role will you play as part of a mobile, information-rich and profitable working relationship that will serve your common customers? Join the free webinar today, and if you can’t listen live you can still access the recordings.

Simply register for free here.

For more information please contact Graham Proud:

Graham Proud
Insurance Nexus by Reuters Events
Tel: +44 (0)20 7375 7221
graham.proud@insurancenexus.com

About Insurance Nexus

Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.

Insurance Nexus by Reuters Events is part of FC Business Intelligence Ltd. FC Business Intelligence Ltd is a registered company in England and Wales. Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK


Auto Insurance USA

Auto Insurance USA organized by Insurance Nexus by Reuters Events

Organizer
Insurance Nexus by Reuters Events
Date
Apr 16 - 17, 2020
Location
Radisson Blu Aqua Hotel, Chicago, North Columbus Drive, Chicago, IL, USA
Description
Secure your future today: Develop Carrier-OEM-supp... Read more

The first ever AI survey for Canada’s Insurance market: Get the low-down on how AI will impact you

Article about The first ever AI survey for Canada’s Insurance market: Get the low-down on how AI will impact you

According to a brand-new survey from Insurance Nexus 94% of respondents agreed that AI is going to deeply transform the insurance industry.

 

The message is clear.  AI is going to hit insurance big time – so you need to ensure you’re prepared for the future. 

 

One way to do this is to check out our newly released “Canada's first insurance analytics and AI survey”, where we quizzed 250 of the brightest minds in insurance.  By reading it, you’ll get the low-down on the latest trends in analytics, AI and automation and be able to adjust your strategy accordingly.  

 

Download the AI and analytics survey now.

 

Key findings from the survey that will inform your strategy include: 

 

  • Discover which core business function are seeing the most impact from the deployment of advanced analytics
  • Find out where money is being invested in analytics and what your competitors are looking to achieve over the next 6 months
  • Pinpoint the most transformative tools carriers in Canada are deploying today and which are their biggest challenges to advance their analytics capabilities
  • Explore the timeline carriers in Canada are considering for AI and machine learning implementation

 

Plus, exclusive insights from Manulife and Sun Life Financial.  Download the survey now for the complete picture.   

 

I hope you enjoy the survey and if you have any feedback, I’d be delighted to hear from you. 

 

Kind Regards,

Mariana

 

Mariana Dumont
Head of New Markets
Insurance Nexus
T: 44 (0) 207 422 4369

E: mariana.dumont@insurancenexus.com

 

Insurance Nexus is part of FC Business Intelligence Ltd. FC Business Intelligence Ltd is a registered company in England and Wales. Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK


Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.

 


Insurance Analytics Canada Returns to Toronto in 2018!

Article about Insurance Analytics Canada Returns to Toronto in 2018!

After a hugely successful two days in 2017, Insurance Nexus are delighted to announce that our Insurance Analytics Canada Summit will be returning to Toronto in 2018, September 25-26, at the Westin Prince Hotel.

 

Written by insurance carriers, for insurance carriers, Insurance Analytics Canada is Canada’s largest analytics summit and the only conference to focus exclusively on new strategies for embedding AI and advanced analytics in insurance. Over 300 C-level attendees will learn from the experts on how to seamlessly integrate new technologies alongside legacy systems, and how AI and advanced analytics can accelerate underwriting, fast-track claims and ultimately, make their organization stand out in a hugely competitive insurance market. Specifically tailored to the Canadian insurance market, Insurance Analytics Canada will feature multiple tracks, each focusing on salient issues identified by Canadian insurers.

 

Confirmed speakers include Desjardins’ Senior Vice President of State Farm, Barbara Bellissimo, who will cut through the hype to discuss the realistic benefits and applications of AI, as well as Intact’s Vice President and Chief Data Officer, Jean-François Lessard and Anne Foat, Global Digital Transformation Officer at Sun Life Financial. Other confirmed speakers include:

 

  • Fernando Moreira, Senior Vice President of Global Insurance, Scotiabank
  • Tracy Riley, Vice President Business Transformation, Wawanesa Mutual Insurance Company
  • Alice Keung, Chief Transformation Officer, Economical Mutual Insurance Company

 

Insurance Analytics Canada will also feature more interactivity than ever before; remote polling will gather the audience’s perspectives on pressing issues and attendees will be able to submit their own questions to our expert speakers using the Slido platform. To give delegates more control over their own networking, Insurance Analytics Canada will also be utilizing the innovative Brella app, that allows attendees to set their own meetings and create valuable business networks that can be leveraged in future.

 

With the agenda nearly complete and tickets on sale, register now to secure your place in Canada’s Insurance and Analytics revolution! http://events.insurancenexus.com/canada/

 

For more details, feel free to get in touch with me!

Mariana Dumont

Head of New Projects

Insurance Nexus

Phone: +44 (0) 207 422 4369

Toll Free: 1 800 814 3459 Ext: 4369

Email: mariana.dumont@insurancenexus.com

 

Insurance Nexus is part of FC Business Intelligence Ltd. FC Business Intelligence Ltd is a registered company in England and Wales. Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK


Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.

 


IoT + AI – The Key To Customer-Led Innovation? (Whitepaper featuring Zurich, Ageas, Generali & Fidelidade)

If insurers are going to make the most of IoT and AI, their goal must begin and end with the customer. The Internet of Things (IoT) and Artificial Intelligence (AI) present insurers with a world of opportunity. From generating data to improving risk and operational efficiency, there is much to explore.

But technological innovation on its own is not enough to raise the insurer’s game. Without a clear objective, technology could advance at warp speed and still achieve little.

Get the whitepaper “IoT + AI – The Key To Customer-Led Innovation?” now

To get you the detail on what it takes to develop a winning strategy for customer engagement in the age of connected technologies, we recently spoke with leading European insurers Zurich, Ageas, Fidelidade and Generali.

In this whitepaper, you’ll:

  • Transform your customer engagement strategy with connected technologies and hear best practice techniques for harnessing IoT and AI to unearth insights, address pain points, and differentiate your products and services from the rest
  • Get to grips with the new business logic for de-compartmentalised thinking, and discover what it takes to move from a product focus to a customer focus by connecting data to develop an integrated offering
  • Jumpstart adoption with learnings on how to balance the need for customer-led innovation, with educating customers about the value of new technology-driven products and services

With direct insights from:

  • Stefaan de Kezel, Programme Director Innovation and Smart Synergies,Ageas
  • João Pedro Machado, Director of Business Transformation, Fidelidade
  • Christian Zeiler, Open Innovation Lead, Generali
  • Monika Schulze, Global Head of Customer and Digital,Zurich

Get the full whitepaper here.

 I do hope you find it of interest.

Warm regards,

Graham

Graham Proud | Project Director
Insurance Nexus

Tel: +44(0)20 7375 7221
graham.proud@insurancenexus.com

Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.

Insurance Nexus is part of FC Business Intelligence Ltd. FC Business Intelligence Ltd is a registered company in England and Wales. Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK


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