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Yiota Andreou

2 years ago

Customer centricity in claims management for personal lines

Article about Customer centricity in claims management for personal lines

marcus evans is organizing the Customer centricity in claims management for personal lines Conference on the 28th to 29th of March in London, UK. This event will focus on the strategies insurers are using in order to improve customer satisfaction through their claims management process, from optimising operational efficiency to leveraging RPA and AI, from working with their IT systems to increasing communication across the business.

By attending the conference, delegates will understand the best strategies to ensure that their claims management process and claim life cycle is optimised and streamlined. They will also get an understanding of the key technological developments in this space, which would ensure that they stay ahead of the game for their claims business, cut costs in their process and increase profitability through increase in customer base. These competitive advantages dwarf the costs of an investment as a delegate for attendance.

Main themes addressed:

  1. Maximise customer satisfaction by improving visibility, traceability and speed throughout claim lifecycle
  2. Leverage advancements in RPA and AI to improve your claims management process and cut costs
  3. Ensure you properly utilise data in order to increase efficiency in overall claims business
  4. Optimise your claims process by ensuring it is supported by IT infrastructure and increased communication between teams

To find out more about this event, please contact Yiota Andreou at yiotaa@marcusevanscy.com or visit the event website.

 


Yiota Andreou

2 years ago

Digital Transformation in Wealth Management

Article about Digital Transformation in Wealth Management

Clients are increasingly demanding more digital, immersive experiences and if banks do not respond to the market demands they will lose current and potential new clients. 

For this reason marcus evans is organizing the 3rd Edition Digital Transformation in Wealth Management Conference on February 4th to 6th in New York. This GFMI event will provide wealth managers with the tools to do so. From building responsive ecosystem and utilizing technology for investor guidance and benchmarking to developing strategies for reaching HNWI and the mass affluent. Attendees will learn and discuss the best practices for increasing profit, client base and quality of advice via new and established technologies.

Attendees will learn from key practical case sudies. State Street will discuss whether incremental
digitalization is the best way to go, City National Bank will assess the impact of blockchain and crypto on financial planning. In addition, BMO Financial Group will examine methodologies for improving client onboarding and CUSO Financial Services evaluate practices for leveraging robo advice alongside traditional models

For more information including the agenda of the event and registration packages, please contact Yiota Andreou at yiotaa@marcusevanscy.com or visit the even website.

 


Yiota Andreou

2 years ago

Strengthening model risk practices by utilizing next generation strategies

Article about Strengthening model risk practices by utilizing next generation strategies

marcus evans is organizing the 13th Edition Model Risk Conference on the 28th to 30th of January in San Francisco. 

This GFMI conference will facilitate financial firms with generating high quality models whilst offering a regulatory update on expectations. Best practices for validating artificial intelligence (AI) and machine learning models will be investigated, and methods to capitalize on these next generation technologies for model development will be explored. Attendees will learn how to implement effective validation techniques for Anti-Money Laundering (AML) and fraud models alongside exploring the symbiotic relationship between banks and fintechswithin the model risk landscape. The lack of clarity surrounding methods for effective internal stress tests for smaller banks below $50 billion will be discussed along with the continued implementation of a strong governance programme to assess and report model risk.

Bank of America and Wells Fargo will evaluate the impact of AI and machine learning on model validation. American Express will explore the impact of machine learning on the credit card model. Pacific Western Bank and Comenity Bank will investigate a strong governance framework to assess and report model risk. Also Silicon Valley Bank will study the impact of machine learning on the development of AML and fraud models.

It is important for banks to bring their models in line with the regulators’ expectations. If they do not start using machine learning and AI in model development they will fall behind in competition with other banks. For non-banks, their credit and risk management can be compromised if they do not have strong high quality models.

If you are interested to receive the full agenda of the event and would like to register, please contact Yiota Andreou at yiotaan@global-fmi.com or you can visit the event website.


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